Keynotes designed to inspire your team & equip them to take immediate action to close the experience gaps and deliver growth.
Over 60 consecutive months of customer experience growth, over 300% increase in sales leads all through a focus on customer experience.
Read MoreJason S Bradshaw has turned contact centres in to profit centres, delivered millions in savings and rescued millions in sales all by focusing on the employee experience.
Read MoreWhen people think of Brand Experience they often instantly turn to marketing. However as you will learn through these keynotes Brand Experience is the responsibility of everyone.
Read MoreProduct teams are under immense pressure to deliver features that meet the needs of their customers. Product Experience Keynotes will help your team breakthrough and design products that customers crave.
Read MoreDo you want to grow your business or just have it survive? Through seven different industries Jason has navigated teams to deliver significant growth while transforming for the future.
Read MoreThe It's All About Experience Management Podcast
On each episode Jason interviews guests from around the world who have transformed their businesses through experience management. We’ll explore how to create breakthrough experiences that lead to business growth in sales, marketing, customer service, IT, operations, product design, and human resources — every aspect of your business has an impact on the experiences ultimately delivered.
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Jason’s Story
Industry News, Reviews & Blogs
Unlike many 14 year olds Jason started his first business, watch the video of him being interviewed by Australia’s leading coast-to-coast weeknight current affairs show, Network Nine’s A Current Affair. Jason was also the cover article of Australian Small Business and Investing.
Testimonials
Jeanne Bliss
Co-Founder of Customer Experience Professionals Association and Founder and President of Customerbliss.com
It’s simple: customer experience matters now, more then ever, and in this book, Jason will help you accelerate improvements.
Scott Mckain
Global thought-leader on creating distinction in business and author of multiple best-selling books including 7 Tenets of Taxi Terry and What Customers REALLY Want
"Bradshaw’s book absolutely nails it! He takes us on a journey that explains why both customer and employee experience matters so significantly — and he provides real world strategies you can implement today to create lifelong customers and advocates. Apply his advice and become iconic for your outstanding customer experiences — this is a MUST read!"
Joseph Michelli
New York Times #1 Bestselling author of books like Driven to Delight, Leading the Starbucks Way, and The New Gold Standard
It’s All About CX is a masterfully-crafted, insightful resource for anyone who seeks to drive customer loyalty and referrals. Written from wisdom, experience, and a deep understanding of how to drive a branded customer experience. It’s All About CX is refreshing, approachable, and empowering! It is filled with actionable tools that will drive sustainable customer success!
The Essential Guide To Customer & Employee Experience
Also available wherever great books are sold.
Industry News, Reviews & Blogs
Guest Post – Welcoming Workplaces: Introducing Inclusive Engagement by W. Coby Milne
Welcoming workplaces are inclusive, and engaging and promote positive employee experiences.
WAYS TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY
Crafting and introducing a customer experience strategy can be difficult.
Businesses focused on customer retention will survive an economic downturn
Businesses focused on customer retention will survive an economic downturn
Who Thinks You’re Customer-Driven, You Or Your Customers?
Who Thinks You're Customer Driven, You or Your Customers? #CX Customer Experience
Ways to Improve Your Brand’s Product Experience
Simple ways to improve your Brand's Product Experience #px
What if language wasn’t a barrier for customer support?
What if language wasn't a barrier for customer support to provide a great interaction?
Why Every Company Needs a Chief Experience Officer
Why every company needs a Chief Experience Officer by team jason S Bradshaw
Why Employee Experience Is The New Customer Experience
Why Employee Experience #ex Is The New Customer Experience #CX
Where Is Brand Experience Headed?
Where is Brand Experience Headed? #BX
What is Brand Experience?
What is brand experience? #bx
Has won or led teams who have won these awards...and more.
