Podcast

On episode 13 of It’s All About Experience Management #XM Jason S Bradshaw catches up with Claire Boscq Scott. In this episode, Jason and Claire discuss everything from mystery shopping to Feng Shui and how it all relates to customer experiences. Claire is a Keynote Speaker, Author and Consultant, she loves sharing with organizations and …

From Mystery Shopping to Feng Shui Episode 13 Featuring Guest Claire Boscq Scott Read More »

In this week’s episode, Jason S Bradshaw catches up with Kay Miller. Kay Miller is the author of best selling book Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition. During the interview, Kay shares her secrets on how to make more sales, grow your network, and become a top earner! …

Customer Experience Starts With Sales Episode 12 Featuring Kay Miller Read More »

Are you ready to have lower Team Member Turnover and achieve higher profits? In this episode of It’s All About Experience Management #XM Jason S Bradshaw catches up with Michel Falcon. Michel Falcon is a restaurant entrepreneur, keynote speaker, and author. His book People-First Culture: Build a Lasting Company By Shifting Your Focus From Profits …

Lower Turnover and Higher Profits Episode 11 Featuring Michel Falcon Read More »

Are you ready for Machine Customers? On this episode of It’s All About Experience Management, Jason S Bradshaw interview James Dodkins. James shares his insights on the transformative focus area for customer experience – machine customers. James also shares his insights on how to create Super Fans and also how to build Employee Engagement. James …

Are You Ready For Machine Customers? Episode 10 Featuring Guest James Dodkins Read More »

In this episode of It’s All About Experience Management Jason S Bradshaw catches up with Australia’s PopCoach Amanda Rosazza. Amanda helps organizations transform their culture and improve their bottom line all while infusing Pop Culture into her programs to make the training stick and deliver results. Amanda’s website is https://www.amandarosazza.com/ Amanda has a range of …

Pop Culture Empowering Leadership & Business Growth Featuring Guest Amanda Rosazza – Episode 9 All About XM Read More »

This week Jason S Bradshaw catches up with Donnie Boivin for It’s All About Experience Management #XM Donnie Boivin is an entrepreneur and serves as CEO and Founder of Success Champions and Success Champion Networking. Donnie is considered one of the leading global minds on sales, business development, and business growth. He makes sales and …

Have A Champions Vision & Get It Done Featuring Guest Donnie Boivin Read More »

In this episode of It’s All About Experience Management #XM Jason S Bradshaw hosts guest Shep Hyken. www.hyken.com Shep Hyken is the author of 8 best-selling books, a Wall Street Journal and New York Times Best Seller. In addition Shep Hyken is a National Speakers Association Hall of Fame Speaker – sought after by organizations …

74% of Customers will Switch to a Competitor for a Better Experience featuring Shep Hyken Read More »

In this episode of It’s All About Experience Management #XM, we are joined by Sarah Block. Sarah shares with us how our content and messaging are crucial to building a connection with prospects and customers. It helps people like us, want to know us and importantly want to do business with us, time and time …

Content & Messaging is Key to Building Trust with guest Sarah Block Read More »