Enhance Employee Experience

Only 27% of employees believe their employers act on feedback. This is impacting employee experience and Jason S Bradshaw shares on TickerNews.co 3 tips to start improving.

Brakes on CX Bonuses

In July 2020 Forrester released a case study on how as Chief Customer Officer of Volkswagen Australia I ended CX Bonuses, Boosted CX Scores and

Ecommerce elevates the customer experience.

How Volkwagen’s ecommerce foray has elevated customer connection Customer feedback leads to an ecommerce and digital strategy that has seen sales increase and helped the

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