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Beyond Political Correctness: The Real Impact of Diversity and Equity

In this thought-provoking episode titled “Beyond Political Correctness: The Real Impact of Diversity and Equity,” our host Jason S Bradshaw welcomes Advita Patel, a co-author of the best-selling book “Building a Culture of Inclusivity.” Together, they delve deep into the essence of diversity, equity, and inclusion (DEI), challenging the notion that these concepts are mere …

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Building a More Inclusive World: The Power of Employee Resource Groups

In this episode, Jason S Bradshaw had the pleasure of speaking with Alyssa Dver, who describes herself as a confidence crusader, Neuro Nerd, and Success Equalizer. Alyssa, who has delivered compelling TEDx talks and authored eight bestselling books, shares her insights on the transformative power of Employee Resource Groups (ERGs) and the science of confidence. …

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The Human Element: Navigating Talent Acquisition in the Digital Age

In this episode, Jason S Bradshaw delves into the evolving landscape of talent acquisition, retention, and the pivotal role of the candidate experience with Craig Fisher, CEO of TalentNet Media and author of the bestseller “Hiring Humans: Attract, Convert, and Retain Top Talent in the Age of Automation”. Fisher’s journey from pharmaceutical sales to a …

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Breaking the Mold: Creative Strategies for Recruitment and Retention

Jennifer's shares her motivation behind writing her first book, "Complete frustration," as she observed the detrimental effects of large corporations on the human aspect of employment. Jennifer emphasizes the misconception around the labor shortage, asserting that it began in the early 2000s and the pandemic merely unveiled ongoing issues. The discussion shifts to technology and AI in HR processes. Jennifer challenges the blind reliance on AI, highlighting its limitations in discerning information and the potential consequences of automating critical decisions. They touch on the "Great Resignation" of 2021 and its link to the failure of recruitment technologies.

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Decoding Product Led Growth Marketing

In this insightful episode, host Jason S Bradshaw sits down with Steve Lachance, renowned author of “Marketing for Product Led Growth,” to decode the intricate world of Product Led Growth (PLG) and the indispensable role of empathy in modern marketing. The conversation kicks off with Steve’s journey as an author, shedding light on the challenges …

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Human-Centric Content Mastery

Jason S Bradshaw chats with Purna Virji about her book High Impact Content Marketing: Strategies to make your content intentional, engaging, and effective

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Hacking Bureaucracy: Insights and Strategies for Getting Things Done

Hacking Bureaucracy: Insights and Strategies for Getting Things Done is a best-selling book that offers practical advice for navigating and hacking the bureaucratic systems that exist in both big businesses and small organizations. In this episode, Jason (Jason S Bradshaw) interviews Marina Nitza, one of the co-authors of the book. Marina shares her experiences working …

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Mentorship Unleashed

On this episode of Chats with Jason, Jason S Bradshaw catches up with Scott Jeffrey Miller to discuss his latest book, The Ultimate Guide to Great Mentorship. This episode is aptly titled Mentorship Unleashed.

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The 2024 Trends For Breakthrough Success Powered By Customer & Employee Experience

Download The 2024 Trends For Breakthrough Success Report Reflecting on the accomplishments of my clients who achieved exceptional success in 2023, while considering industry trends and relevant data points, I have diligently compiled my annual Trends Report for 2024. This report outlines 15 indispensable areas that, when implemented effectively, will guarantee breakthrough success for your …

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Boosting Small Business Prosperity with AI Integration for Enhanced Success

YoroFlow provides a guest post to Jason S Bradshaw focused on how small business can leverage AI for success.

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C-Suite Wisdom

In this episode, Jason ( Jason S Bradshaw) sits down with David (David Dodson), the accomplished author of “The Manager’s Handbook,” to delve into the profound insights shared in his Wall Street Journal and USA Today bestselling book. The conversation unfolds around the book’s genesis, driven by David’s frustration as a former CEO with the …

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Mastering Change: Unveiling the Key Questions for Success

Join us in this insightful episode as Jason ( Jason S Bradshaw) interviews Dr Lynn Kelley, the author of the groundbreaking book “Change Questions: A Playbook for Effective and Lasting Organizational Change.” Lynn shares her wealth of experience in navigating organizational change and provides invaluable insights into the 11 key questions that can make or …

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Breaking the Silence: Tackling Customer Abuse and Transforming Experiences

In this compelling episode, Jason (Jason S Bradshaw) sits down with Ivo (Ivaylo Yorgov), a seasoned expert in customer experience transformation. As they dive into the conversation, Ivo shares his passion for helping businesses evolve through intentional focus on customer experiences. The dialogue unfolds with insights into Ivo’s recent book, “The Abusive Customer: Breaking the …

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Outsmart The Competition

In this episode, Jason ( Jason S Bradshaw ) chats with Mayur (Mayor Palta), a seasoned strategist in outcompeting rivals, uncovering secrets on navigating intense business landscapes. Mayur dives into the heart of his book, “Outcompete,” detailing the genesis behind its inception. He shares a vivid personal account of his earlier entrepreneurial journey, surviving and …

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Confidence, Rejection, and Sales

In this engaging podcast episode, host Jason ( Jason S Bradshaw) welcomes Alison Mullins, an accomplished author, sales expert, and a connoisseur of stone surfaces. Alison’s extraordinary journey, from studying textiles to becoming a prominent figure in the world of stone surfaces, is unveiled. She reflects on her unexpected career transition, emphasizing the role of …

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Valuable Lessons from the Owner of a ‘Boring’ Business”

Let me start by emphasizing that when I use the term ‘boring’ business, it’s not intended as a disrespectful remark. In various discussions, there is a prevailing notion that businesses like dry cleaning may be considered ‘boring,’ but they can also be remarkably profitable. As you’ll discover in this episode, it doesn’t matter how unexciting …

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Elevating Your Culture for Success with Joey Havens

In this insightful podcast episode, Jason (Jason S Bradshaw) hosts Joey (Joey Havens), author of the newly released book “Leading with Significance: How to Create a Magnetic People-First Culture.” Joey shares his passion for inspiring leaders to trust and believe in the inherent good in people, emphasizing the importance of creating a culture that serves, …

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Mastering The Art Of Better Decision Making

In today’s episode, Jason (Jason S Bradshaw) is joined by Jack (Jack. P Flaherty), the distinguished founder and CEO of Decision Switch. Together, they delve into the critical world of decision-making in leadership roles. Key topics include: Leadership and Decision-making: Jack offers a unique perspective on how ego and a lack of authenticity can negatively …

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Strategy in the Digital Age

In today’s episode, Jason is joined by Michael Lenox, author of the new book “Strategy in the Digital Age: Mastering Digital Transformation”. Michael discusses the motivation behind his book, his perspectives on AI’s role in business, and the challenges companies face in the digital age. Deep diving into the core theme of his book, Michael …

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Customer-first, employee-driven business transformation with guest Greg Kihlström

In this episode, we had the pleasure of hosting Greg Kihlström, a seasoned customer experience and business professional. He shared valuable insights from his latest book, “House of the Customer,” a comprehensive guide to one-to-one customer-first employee-driven business transformation. Greg discussed the importance of creating personalized customer experience and the challenges organizations often face in …

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How to Create a Sensory Brand Experience: Engaging All Five Senses

Are you ready to take your brand experience to a whole new level? I’ll share with you my personal guide on how to create a sensory brand experience that engages all five senses. Whether you’re a business owner, marketer, or simply someone interested in building strong connections with your audience, this guide is for you. …

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Guest Post – Welcoming Workplaces: Introducing Inclusive Engagement by W. Coby Milne

Welcoming workplaces are inclusive, and engaging and promote positive employee experiences.

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WAYS TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY

Crafting and introducing a customer experience strategy can be difficult.

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Businesses focused on customer retention will survive an economic downturn

Businesses focused on customer retention will survive an economic downturn

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Who Thinks You’re Customer-Driven, You Or Your Customers?

Who Thinks You're Customer Driven, You or Your Customers? #CX Customer Experience

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Ways to Improve Your Brand’s Product Experience

Simple ways to improve your Brand's Product Experience #px

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What if language wasn’t a barrier for customer support?

What if language wasn't a barrier for customer support to provide a great interaction?

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Why Every Company Needs a Chief Experience Officer

Why every company needs a Chief Experience Officer by team jason S Bradshaw

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Why Employee Experience Is The New Customer Experience

Why Employee Experience #ex Is The New Customer Experience #CX

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Where Is Brand Experience Headed?

Where is Brand Experience Headed? #BX

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What is Brand Experience?

What is brand experience? #bx

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