Breaking the Silence: Tackling Customer Abuse and Transforming Experiences
In this compelling episode, Jason (Jason S Bradshaw) sits down with Ivo (Ivaylo Yorgov), a seasoned expert in customer experience transformation. As they dive into the conversation, Ivo shares his passion for helping businesses evolve through intentional focus on customer experiences. The dialogue unfolds with insights into Ivo’s recent book, “The Abusive Customer: Breaking the …
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